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Global Retail Leader Speeds Up Testing and Performance

With Enhops Test Automation and Performance Engineering Solutions

About the Client

The client is one of the India’s largest retail organizations, serving millions of customers across groceries, digital services, telecom, media, and more. As they expanded aggressively across sectors, managing quality and speed across their complex IT ecosystem became a critical business priority.

To address these needs, the client partnered with Enhops to modernize their testing processes, automate regression testing, and improve system performance at scale.

Business Challenge

The client faced several operational bottlenecks that slowed progress:

Fragmented Automation: No unified framework to automate across platforms, making maintenance and consistency difficult.
Manual Regression Bottlenecks: Manual testing delayed releases and increased the risk of late defect discovery.

Disconnected CI/CD Pipelines: Lack of integrated testing in Azure DevOps delayed feedback and slowed down delivery.
Performance Blind Spots: Inability to proactively detect and resolve performance issues across application, database, and infrastructure layers.

A Unified Automation and Performance Engineering Strategy

Enhops collaborated with the client to modernize testing workflows, streamline automation, and integrate performance engineering into the CI/CD pipeline.

Key Initiatives

Hybrid Automation Framework: One scalable architecture covering Web, Desktop, Mobile, and API tests using Selenium, Appium, and Rest Assured.
Customized Automation Platform: Regression and Smoke Test Suites purpose-built for faster release cycles and environment readiness.
CI/CD Integration in Azure DevOps: Continuous testing embedded in every code commit with real-time feedback for dev and QA teams.

End-to-End Performance Testing: Dynamic load/stress testing with reusable, parameterized scripts across geographies and systems.
Root Cause Analysis: Deep dive into data flows, DB schemas, and services to eliminate critical memory and performance issues.
Utility Tool Development: Custom tools to automate repetitive tasks and boost QA/DevOps team productivity.

Tools Used - Selenium, Winium, Appium and Rest Assured API & Hybrid framework

Accelerated Delivery, Improved Stability, and Operational Excellence

Smoke Test Time Cut by 94% — from 8 hours to 30 minutes
Regression Cycle Shrunk 91% — 400+ test cases automated, reducing time from 100 hours to 9 hours
70+ Memory Leaks Fixed — boosting system stability under heavy load

Centralized Reporting — faster detection and resolution of test and performance issues
Higher Productivity — automation tools streamlined daily QA operations

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