Leader in Energy Industry Improves CMMI Level by 1.5 Points

With Enhops Test Center of Excellence and Test Automation Services

About the Client

A global leader in the energy industry, with over 37,000 employees worldwide and $7.3 billion in annual revenue, has initiated a quality transformation journey. The company aims to reduce costs, streamline software testing, and elevate its testing maturity levels.

The organization has a huge range of hardware devices operated and controlled using software. A thorough software testing was needed to ensure that hardware devices and software systems are working as expected. This requires evaluation of existing software testing methods and identify gaps to streamline and automate them.

Manual & Inconsistent Testing

The client faced challenges due to manual and inconsistent testing methods used by various teams, resulting in quality and process differences. Each team has its own set of processes and are heavily reliant on manual testing.

The client partnered with Enhops to standardize testing practices and implement test automation across the organization.

Building a Scalable Testing Center of Excellence (TCoE)

Enhops conducted a comprehensive 6-week discovery phase and gap analysis, including technical assessments and sessions with their quality assurance teams. The solution was twofold: implementing test automation and establishing a Testing Center of Excellence (TCoE). This approach not only addressed immediate challenges but also laid the foundation for long-term success.

Key Initiatives

  • Partnering with QA teams to adopt advanced testing frameworks and practices
  • Standardizing tools for seamless teting and streamlined documentation
  • Aligning testing with business goals through Behavior-Driven Development (BDD)
  • Integrating automation into CI/CD pipelines
  • Developing automated test suites for sanity and regression
  • Conducting workshops to ensure consistent QA practices across teams

Tools used - Zephyr | TestComplete

We didn't just want to patch up the issues. Our goal was to create a testing ecosystem capable of scaling with their ambitions.

Murali Venkata Pyla, Director of Delivery & Practices

Enhanced CMMI Level and Quality Assurance Maturity

Through these initiatives, Enhops helped the client improve its CMMI level from 2 to 3.5 within six months, underscoring the organization’s commitment to quality and readiness for future certification.

Key Outcomes

  • Unified QA Processes: Standardized testing workflows improved communication and collaboration
  • CMMI Level Improvement: The significant CMMI upgrade boosted customer confidence
  • Empowered QA Teams: With access to a centralized TCoE, teams felt supported and well-trained to adopt new tools and practices
  • Stakeholder Support: Leadership buy-in for QA certification demonstrated quality commitment
  • Streamlined Testing Lifecycle: Automation enabled early defect identification, reduced costs, & improved efficiency
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